Everything you need to know about shipping with PikesPeak — from booking to delivery.
We provide end-to-end international freight services: ocean freight (FCL & LCL), air freight (express and standard), and US inland trucking (FTL, LTL, port drayage, FBA delivery). We also handle customs clearance, documentation, and cargo insurance coordination.
Fill out the quote request form, email us at chengwenjian@pikespeak.cc, or reach us on WhatsApp. Include your origin city, destination, cargo dimensions/weight, and preferred shipping mode. We typically respond within 24 hours.
We specialize in China exports to: United States, Canada, United Kingdom, Germany, Netherlands, France, Australia, Japan, South Korea, Singapore, and more. For less common destinations, contact us — we can usually find a solution.
We can arrange all-risk cargo insurance for your shipment. We recommend insuring high-value goods, electronics, and fragile items. Please request insurance when you submit your quote — we'll include it in your final rate.
We accept international wire transfer (T/T), and can discuss payment terms for regular clients. Payment is typically required before cargo loading or upon invoice, depending on the service agreement.
FCL (Full Container Load) means you rent the entire container — 20', 40', or 40'HC. Best for shipments over 15 CBM. LCL (Less than Container Load) means your cargo shares space with other shippers' goods, and you pay per CBM or weight. Best for smaller or growing businesses.
China to US West Coast: 14–18 days (FCL) / 18–25 days (LCL). China to US East Coast: 25–32 days. China to Europe (Hamburg/Rotterdam): 25–35 days. China to Southeast Asia: 5–10 days. Add 3–7 days for customs clearance and last-mile delivery.
Standard documents: Commercial Invoice, Packing List, Bill of Lading (B/L), Certificate of Origin. For US imports, an ISF (Importer Security Filing) must be submitted 24 hours before loading. For certain goods, additional permits or certificates may be required — we'll advise you upfront.
Yes, for IMDG-classified dangerous goods (batteries, chemicals, flammables, etc.), we handle DG documentation (MSDS, dangerous goods declaration), special stowage, and carrier approvals. Please declare DG status when requesting a quote.
Air freight is charged by chargeable weight — whichever is greater between actual gross weight (kg) and volumetric weight (L cm × W cm × H cm ÷ 5000 kg). We provide all-in quotes including fuel surcharges, security fees, and handling.
From China to the US West Coast: 3–4 days (express) or 5–7 days (standard). To Europe: 3–5 days (express). These times are from airport acceptance in China to arrival at destination airport. Door-to-door adds 1–3 business days for customs and delivery.
Yes. We handle IATA-compliant lithium battery shipments (Section I and Section II for PI965/PI966/PI967). Proper packaging, marking, and documentation are required. Inform us upfront so we can plan accordingly with compliant airlines.
Yes. We are experienced with FBA inbound requirements including delivery appointments, FNSKU label verification, pallet and carton compliance, and direct FC delivery. We coordinate with your Amazon shipment plan.
For major US ports (LA/LB, NY/NJ, Savannah, Seattle), same-day or next-business-day pickup is usually possible once customs has released the container. We actively monitor container availability and alert you proactively.
We cover all 48 contiguous US states, plus cross-border service to Canada. We also coordinate European inland trucking from destination seaports (Rotterdam, Hamburg, Antwerp) to your warehouse.
Yes. Our customs & compliance team handles origin export and destination import clearance. This includes HS code classification, duty calculation, customs filing, and coordination with licensed customs brokers at major US and European ports.
Import duties are based on the HS code of your goods and the declared customs value. Rates vary by product and destination country. We provide duty estimates when you request a quote, and our team stays current with tariff changes — including Section 301 tariffs on Chinese goods imported to the US.
For products requiring FDA registration (food, cosmetics, medical devices), FCC certification (electronics), or other permits, we can advise on requirements and refer you to the appropriate agencies. We ensure your documentation is in order before shipment to prevent delays at customs.
If your shipment is selected for examination or documents are queried, our customs team responds promptly. We handle exam coordination, provide supplementary documents, and keep you informed at every step to minimize delays and additional costs.
Our team is available Mon–Sat, 9:00–18:00 CST. Reach us any way you prefer — we're fast to respond.